Support for the products available in our CodeCanyon Portfolio is provided in one of the following methods:

  • By submitting the contact form available in our CodeCanyon Profile
  • By submitting the form available in the support tab of the product for which you are requesting support
  • By sending an email to with included the item purchase code

Item support includes:

  • Availability to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

Item support does not include:

  • Customization services
  • Installation services

More information on the item support policy applied to the items sold through the Envato Market are available on this page.