Last updated: October 30, 2023
Please read these Terms and conditions carefully before using Our Website.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DAEXT di A. D., Via dei Fontanili 60 25016 Ghedi (BS) Italy.
- Service refers to the Website.
- Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Website refers to DAEXT, accessible from https://daext.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
DAEXT di A. D. is registered in Italy with registration number REA BS-562411, European VAT number IT03781130988, and tax identification number NDRDNL81E06E526N.
Upon successful payment, You will receive an email with the credentials to access the plugin files and license key from your account. You will be able to access the plugin files and license key from your account for as long as You hold a valid license key for the plugin.
If your license key expires or is otherwise revoked or refunded, then download access will be discontinued until the license key is renewed.
You can download the latest version of the plugin from your account page. Older versions are available on request.
When You buy a plugin from Us, You can receive support for as long as You have a valid license key.
Item support includes:
- Answering technical questions about item’s features
- Assistance with reported bugs and issues
- Help with included 3rd party assets
Item support does not include:
- Customization services
- Installation services
While We attempt to provide the best possible support for Our plugins, We do not guarantee that any support query will be resolved in a way that You are completely satisfied with, or within a specific timescale.
We aim to respond to all support requests within adequate timescales. Our official support hours are 8 am – 5 pm, local Rome time, Monday to Friday, excluding official holidays.
We respond to standard support requests within 1 working day, and follow-up requests within 2 working days.
While We do not guarantee that We will resolve the request in these time period, We will acknowledge it and communicate with the customer as appropriate to help resolve the issue.
Purchasing a plugin from Us gives You non-exclusive, limited license to use the plugin under these Terms and Conditions.
The software for all of Our plugins is licensed under the GNU General Public License v3.0 or later.
Plugin License Key
In addition to the software license, You will receive a non-transferable plugin license key.
Plugin license keys are valid for 1 year from the date of purchase. They must be renewed each year in order to remain valid. Prior to the expiry of the plugin license, We will contact You with details on how to renew.
You need a valid, active license key in order to access updates and support for the plugin.
You may not share, sell, or give away access to your license key. License keys are only transferrable by contacting Us to request the transfer to a new owner.
We reserve the right to revoke any license keys that have not been used in accordance with these Terms and Conditions.
When You purchase a plugin, an annual subscription will automatically be created using your chosen payment method. If your subscription remains active, then the plugin license key will automatically be renewed each year so that You can continue accessing updates and support with no break in service. You will automatically be billed using your original payment method when the license renews each year.
You can cancel your subscription at any time, from your account, or by contacting Us at firstname.lastname@example.org.
If You cancel your subscription before your license key expires, then You will continue receiving updates and support until it expires at the end of the 1-year period.
After your annual license key expires, You can continue using the plugin but will not be able to receive updates or support. There are no guarantees that the plugin will continue working with future versions of WordPress.
If your annual license key expires, then You can re-purchase the plugin at any time. Re-purchasing the plugin will resume your access to updates and support under a new license key.
We reserve the right to modify, change, cancel, or upgrade the price or terms of a plugin subscription and/or license key without prior notice or consent.
If You have an active subscription, the plugin will be renewed at the cost You originally paid, regardless of the cost for new customers. If You have canceled your subscription, then You must renew the license key at the current purchase price.
All plugins sold on this Website are Our property. You may not claim intellectual or exclusive ownership rights to any of Our plugins.
Website and Plugin Content
All content on this Website and throughout the plugins is Our property. This includes images, videos, documentation, and other information. It may not be redistributed without permission or consent.
Our plugins are guaranteed to function correctly on a new installation of WordPress using a default WordPress theme. We do not guarantee they will function with third-party plugins, themes, or with all web browsers or hosts. If You have any compatibility issues with one of Our plugins, then We will support You as best We can, according to Our support policy.
Our plugins are provided “as is” without warranty of any kind, expressed or implied (as per GPL v3). We will not be liable for any damages resulting from the use or inability to use Our plugins. This includes but is not limited to indirect, direct, special, incidental, or consequential damages or losses, including data loss.
You are entitled to cancel your order within 30 days without giving any reason for doing so. For more information, please see Our Refund Policy.
By purchasing a plugin from Us, You indicate and consent that You have read and agree to these Terms and Conditions.
If You have any concern or dispute about the service, You agree to first try to resolve the dispute informally by contacting the Company.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time for any reason without prior notice or consent. You can visit this page at any time to view the current version.