Last updated: January 13, 2022

This privacy notice provides you with details of how we collect and process your personal data through your use of our site daext.com

DAEXT di A. D. (P.IVA IT03781130988 – C.F. NDRDNL81E06E526N – REA BS-562411) is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

If you need to email us about anything related to this privacy notice, you can email us at [email protected] or you can write to us at Via dei Fontanili 60, 25016 Ghedi (BS) Italy.

If any of your personal information changes, please email us at the above email address and let us know how it has changed. From time to time, we may email you to check that the personal data we hold for you is accurate and up to date.

What personal data we collect about you

We collect information about you when you purchase a plugin from our store. This information includes:

  • Your name
  • Your billing address
  • Your email address
  • The company name (optional)
  • The tax identification number of your company (optional)

Note that we do not store any payment information or credit card details. Your credit cards details are processed by Stripe. For more information you can read the Stripe Privacy Policy.

How we use your data

We use your data to:

  • Create your account
  • Generate the orders
  • Set up a private area of our website where you can view your orders, view your licenses, renew your licenses, download the purchased plugins, and change your personal information.
  • Send an email with included the credential of your account after your initial purchase
  • Send emails with the confirmation of your orders
  • Send emails with important account information
  • Verify your identity when we receive technical and customer support requests

Our lawful ground of processing

Under the General Data Protection Regulations (GDPR), we are only legally able to process your personal data if we have a lawful ground for doing so. Our lawful grounds of processing is “Contractual necessity”.

Data retention

If you purchase a plugin from us, the order is retained indefinitely.

Your user account, created automatically during checkout, is also stored indefinitely. Note that you can delete your account anytime by contacting us at [email protected]

Under data protection laws, you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, object to processing, portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you.

You can also request that we erase any personal data we hold about you. However, this would not include the data of the orders, which we need to satisfy any legal, accounting, or reporting requirements.

To request your data, submit a data erasure request, or exercise any of the rights set out above, please contact us at [email protected]

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Cookies policy

Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a user’s login details, and storing site preferences.

We use one single cookie, specifically a session cookie named “PHPSESSID”. We use this cookie to maintain an authenticated session with the server. This cookie is necessary for the functioning of the account page and to submit orders with an existing account.