Helpful
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The #1 Article Feedback Plugin for WordPress

Collect user feedback on your articles and knowledge base pages with a "Was this helpful?" form. Improve the quality of your content with this versatile article feedback plugin.

Collect Feedback
Detailed Statistics
Style
Options
Conditional Display
Editor Integration
Exportable Reports
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Collect Feedback

Easily Collect User Feedback on Your Articles

Collect user feedback on your articles with a "Was this helpful?" feedback form. You can apply this functionality automatically on specified post types or manually with shortcodes.

A "Was this helpful?" feedback form in the WordPress front end
Statistics

Browse the Feedback Data in a Dedicated Menu

Explore the cumulative feedback data and the single feedback received by a post from a dedicated interface that includes features like calculated performance indicators, data filtering, data export, and more.

Feedback statistics in the back end of WordPress
Customizable Form

Design the Perfect Feedback Form

Customize the feedback form style and behavior by configuring layout, textual content, button icons, typography, colors, spacing, and other advanced options.

Style customization options in the back end of WordPress
Post Sidebar

Improve Your Content With a Dedicated Sidebar Section

Use the dedicated post sidebar section to monitor the ratings received by the article, so you can easily understand the problems of an article and apply the proper improvement.

The statistics on the received ratings are visible in the dedicated post sidebar section of the WordPress post editor
PRICING
Start Collecting Feedback for Your Articles
Easily identify how well your users receive your articles with the quick pool generated by this article feedback plugin for WordPress.

Personal

  • 1 Website
  • 12 months of support & updates
  • All Pro Features
$39
/year
Buy Personal

Freelance

  • 5 Websites
  • 12 months of support & updates
  • All Pro Features
$79
/year
Buy Freelance

Agency

  • 25 Websites
  • 12 months of support & updates
  • All Pro Features
$149
/year
Buy Agency
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Not quite ready for the Pro add-on? Check out the Lite Version on WordPress.org
100% Risk-Free Money Back Guarantee!
Thank you for your interest in Helpful Pro. Over the next 30 days, if you’re not satisfied with Helpful Pro for any reason, simply let us know and we’ll provide a 100% refund no questions asked.
Frequently Asked Questions
Don’t see your question below? Let’s talk.
What are the system requirements?

Your web server must run WordPress version 5.5 or greater and have at least PHP 7.2 installed. We recommend upgrading to the latest version of PHP for the best performance.

What is your refund policy?

We offer a 30-day no-questions-asked refund policy. Don't like the plugin for any reason? Send us an email at support@daext.com, and we will refund your entire purchase.

How does the subscription work?

When you purchase the plugin, an annual subscription will automatically be created using your chosen payment method. You can cancel your subscription at any time from your account.

What happens when my license expires?

The plugin is open source. Helpful will continue working when your license expires, but you will no longer be able to download the latest plugin updates.

Does it work in my language?
Helpful is designed to work with any WordPress translation plugin such as WPML and TranslatePress. This makes it easy for you to translate the text into any language.
Do you offer a trial version?
No, but you can experience part of the plugin functionalities with the free version of Helpful. A powerful WordPress plugin that you can use without limits.
What payment methods do you accept?
Thanks to our payment processors (Stripe or Paddle, based on your geographical location), we can accept all major debit and credit cards from customers in every country.
Where can I send a pre-purchase question?
Send your pre-purchase question to support@daext.com, and you will receive an answer in 24 hours. Note that we also respond to customers during weekends and holidays.
Lite vs. Pro
Unlock all the plugin's powerful functionality.
Feature
Helpful
Helpful Pro
Statistics
See the positive feedback ratio of each article
Filter and sort the feedback statistics
See the single feedback left by the users with the related comment and submission date
Export the calculated statistics in CSV format
(Pro Version)
Export the feedback data in CSV format
(Pro Version)
Export the single feedback in PDF format
(Pro Version)
Email
Send email notifications when new feedback is received
(Pro Version)
Editor Sidebar
Enable or disable the feedback form on a per-post basis with a selector
Check the positive and negative feedback while editing the article
Form Customizations
Customize the feedback form position (top or bottom)
(Pro Version)
Display in the front-end the number of feedback received
(Pro Version)
Customize the textual content of all the feedback form elements
Select between multiple types of button icons
Customize colors of the button icons
Select different types of buttons (only text, icon and text, only icons)
Optionally receive extended textual feedback from the users
Configure in which contexts the textual feedback is requested (always, after a positive rating, after a negative rating, never)
Customize the typography and colors of all the layout elements
Configure custom spacing values
Multiple high-quality SVG icons for the rating buttons
Set custom text on all the layout elements
Optionally apply a background to the form
Optionally apply a border to the form
Import and Export
Backup the feedback data by exporting XML files
(Pro Version)
Move the feedback data between WordPress sites
(Pro Version)
Maintenance
Bulk delete the feedback data
Reset the plugin options
Advanced
Automatically hide the form on old posts
Apply the form only on specific custom post types
Prevent multiple submissions of the same user by checking cookies and IP address
Test the plugin functionalities without affecting the public front-end with a dedicated option
Set the capabilities required to access the various plugin menus
Add the feedback form in custom positions of the article using shortcodes
Enable, conditionally enable (only after a positive rating or only after a negative rating), or disable the ability to leave a feedback comment
Use minified JavaScript assets in the front end for better loading performance
Support
24 hours response time
(Pro Version)
Support provided via email
(Pro Version)
Get Pro

Screenshots

See the plugin in action with 14 captioned screenshots.

A "Was this helpful?" feedback form at the end of a knowledge base page
Add a "Was this helpful?" feedback form on WordPress posts, pages, and custom post types.
A feedback form in the front end of WordPress with a textarea used to receive feedback comments
Optionally enable a feedback comment to receive additional details from your users.
The "Helpful" block sidebar section with displayed the feedback statistics
Get access to the feedback statistics of a specific post directly from the block editor sidebar.
The "Statistics" menu of the Helpful plugin for WordPress displays the cumulative feedback data
List the cumulative feedback data of all the posts from a dedicated menu.
The "Statistics" menu of the Helpful plugin for WordPress with the view used to list the single feedback of a post
Explore the single feedback associated with a post.
The "Feedback" menu of the Helpful plugin for WordPress
Explore the feedback from a dedicated menu that includes filters and export functionalities.
The "Tools" menu of the Helpful plugin for WordPress
Import and export the feedback data as XML files for backup purposes or for moving the data between WordPress sites.
The "Maintenance" menu of the Helpful plugin for WordPress
Perform maintenance tasks like, for example, deleting feedback data in bulk.
"Content" tab in the plugin options of the Helpful plugin for WordPress
Configure the elements included in the feedback form.
"Style" tab in the plugin options of the Helpful plugin for WordPress
Customize fonts, colors, and spacing used in the feedback form.
"Advanced" tab in the plugin options of the Helpful plugin for WordPress
Configure the technical options used to calculate the feedback statistics.
"Capabilities" section in the plugin options of the Helpful plugin for WordPress
Configure the WordPress capabilities required by the logged users to access the plugin menus.
"Misc" section in the plugin options of the Helpful plugin for WordPress
Set additional details associated with the plugin's behavior.
"Form" section in the plugin options of the Helpful plugin for WordPress
Configure the conditions necessary to display the feedback form.